Outlook Technologies has instituted a strategic implementation methodology that guarantees the best utilization of our expertise and the quick delivery of effective, sensible solutions for our clients. This methodology streamlines Outlook solutions by clarifying the business objectives and requirements with Analysis and Design, detailing the development approach with a Roadmap, acquiring and managing the Collection and Development of content elements and business logic for complete, timely implementation.

Analysis and Design

During the Analysis and Design phase, Outlook works closely with our clients to identify their strategic market goals, business requirements and infrastructure. This allows our analysts to explore the vast array of information technology and formulate a best-fit business solution. Our business analysts focus on the delicate balance between business strategy and technology, with respect to priority, timing, cost and business risks.

Roadmap

An Outlook Roadmap directly results from the Analysis and Design. This Roadmap is a detailed plan to execute a Web site's back office operational strategy. The tools and services required by clients Web sites may include: Content Management and Delivery , Customer Service Components, Supply Chain Management, Merchant Services, Community tools, Media Asset Management. The design and functionality of the Web site that incorporates these tools and services is clearly arranged to ensure streamlined workflow and timeliness of deliverables.

Collection and Development

Once the Roadmap is solidified, the project team begins the Collection and Development phase. A Collection may consist of a group of templates, images, static data, HTML and dynamic pointers that collectively enable content to be published and viewed logically on the Web site. The project team incorporates existing elements or develops new ones. To complete this phase, Outlook performs unit testing on the elements and logic for functionality and usability.

Launch

Outlook performs the necessary quality assurance, acceptance, security and capacity testing at all levels of development, culminating in release to production. The phased approach follows a traditional software development life cycle. This includes version control, formal defect tracking and resolution, release testing and regression testing. All development is maintained within a formal framework that has been outlined from the onset of the project. The result is timed releases of products that adhere to a strict set of requirements, assuring delivery of a fully functional system.

Maintenance

Outlook Technologies is customer-oriented. After implementing their projects, Outlook continues to provide ongoing support services and product version updates to keep our clients’ Web infrastructure running smoothly. The Support Services Team includes both Technical Services and Customer Support teams. Outlook's clients can expect quick and courteous service at all times.